Privacy policy

Who we are

The data controller is Vít Fekiač, a sole trader registered in the Czech Republic under Company ID (IČO) 08015406, with registered office at Na Šmukýřce 726/10, 150 00 Prague 5, Czech Republic. IgniteX is the product name. For any privacy question or request, use our contact form.

What we collect, and what we don't

Purchase (handled by Lemon Squeezy)

Payments are processed by Lemon Squeezy as Merchant of Record. They collect your email and payment details to complete the sale, send your receipt and licence key, and meet tax obligations. We receive your email address and order/licence information from them, which we use to deliver the product and provide support. See Lemon Squeezy's own privacy policy for how they process payment data; IgniteX never receives your full card number.

Licence activation

To confirm your purchase and prevent unlimited copying, the app validates your licence key with Lemon Squeezy's licence service and stores the key plus a locally-generated device identifier in your Mac's Keychain. The device identifier is used only to check that the licence is active on one Mac at a time. We do not build profiles and do not use this for advertising.

Steam login: never touches us

When you sign in to Steam inside IgniteX, you are talking to Valve's servers through the official Steam client running on your Mac. Your Steam credentials and Steam Guard codes are never transmitted to, stored by, or visible to IgniteX.

The app: no telemetry

The IgniteX application contains no telemetry, no crash-reporting SDKs, and no analytics. Diagnostic logs the app writes stay on your Mac. You can reveal their location with Settings → Show logs folder; they are never uploaded unless you choose to send one to support.

In-app feedback: only when you press Send

IgniteX includes an optional feedback form. If you press Send feedback, we receive the category and message you entered, an optional game name, the customer email shown in the form, and the IgniteX version and build. When an activated licence contains a purchase email, IgniteX pre-fills it locally so you can review or change it before sending. The full licence key is never included. Technical details are off by default. If you explicitly turn them on, the app shows the complete summary before sending it: macOS version, Mac model, memory and active compatibility-engine version. Raw logs, licence keys, device identifiers, Steam/Epic credentials and Steam Guard codes are never attached by this form.

This website: optional Google measurement and Microsoft Clarity

This website uses Google Analytics 4 and Microsoft Clarity only after you choose “Yes, help improve it”. Google Analytics 4 provides aggregate traffic and page-use statistics. Clarity helps us understand page views, clicks, scrolling, device/browser information and anonymised session recordings so we can improve the website. When IgniteX advertises through Google, the same choice also allows Google to connect an ad click with a later checkout or purchase and measure campaign performance. Ad personalisation remains disabled, and we do not use Clarity for advertising. Rejecting measurement does not affect the website or the IgniteX app.

Your choice is stored in your browser. You can reopen Cookie choices in the footer at any time to change or withdraw it. Google Analytics and Clarity remain unloaded until consent is granted. See Microsoft's Clarity cookie information and the Microsoft Privacy Statement. The only personal data the site handles directly is what you type into the support contact form.

Creator referral attribution

If you visit IgniteX through an approved creator's affiliate link, Lemon Squeezy's referral script records an anonymous referral identifier so a later paid purchase can be attributed and the creator can be paid. The script does not receive your support-form text or Steam credentials. Referral attribution is part of the purchase path and operates separately from optional Google Analytics 4 and Microsoft Clarity audience analytics.

Legal basis & retention

We process your email and order data to perform our contract with you (delivering the licence and support) and to comply with tax/accounting law. We keep order records for as long as legally required, and support correspondence for as long as needed to help you. Licence/device data is kept while your licence is active. Optional website measurement is based on your consent, which you can withdraw at any time through Cookie choices in the footer.

Your rights (GDPR)

You have the right to access, correct, delete, or export your personal data, to object to or restrict processing, and to lodge a complaint with a supervisory authority (in the Czech Republic, the Úřad pro ochranu osobních údajů). To exercise any of these, use our contact form. Note that some records (e.g. invoices) must be retained to meet legal obligations even after a deletion request.

Processors we rely on

• Lemon Squeezy: payments, invoicing, licence keys, and anonymous affiliate referral attribution.
• Netlify: hosts this website and receives what you submit through the website or in-app support form (message, optional name/email/game and the optional technical summary described above). Netlify is US-based and certified under the EU-US Data Privacy Framework.
• Microsoft Clarity: optional website usage analytics and anonymised session recordings, only after you allow analytics.
• Google Analytics 4 and Google Ads measurement: optional aggregate website usage and advertising attribution, only after you allow measurement. Ad personalisation remains disabled.

We do not sell your personal data to anyone.